communication

So I built the communication for the Adobe acrobat project to move everyone to the portal.  I had it planned out so I wouldn't do more than 100 a day.  My email was step by step with screenshots showing exactly what to do.  It was pretty straightforward.  We tested it again with a few people.  We had a few large department completed and I decided to do all the users who didn't have a TL.  Back up a bit here.  I would have wrote about this before but it never occurred to me it would be important.  I asked some managers what was the best way to get the communication out.  I wanted to make it personal, direct and easy to understand.  I asked Stephanie what she has used to get communications out like that and she just stared at me and said REally?  So I asked Angie, She said the IT communications.  I asked if personal emails would be better so they knew what was happening.  She said she liked that idea.  I also asked Jason in my 1:1.  and his reply was that he was sure I would work it out.  Ok, again on my own.

So Nancy got the email and sent me a reply.  She wanted to know who all it went out to.  she told me that they have a communication team that it needed to go through.  Well that is exciting!  I wish I knew that because I was looking for the team.  Well, it was Jessica and Stephanie knew it and no one told me.  They knew I was sending out these emails but didn't bother to tell me.  I joked with Jessica that she should have told me and she said she honestly didn't even think about it.  I totally believe her.  But if this was supposed to be communicated out to the teams, why wasn't it?  And when I asked Stephanie, she just stared at me and said Really?  

I am just trying to do my job.  I don't know why everything needs to be so difficult and there is no communications.  Then I am the bad guy for not knowing and moving ahead with my plan.